Privacy Policy

Tricore InfoTech Pvt. Ltd. is an IT and software development company providing technology and digital solutions to businesses and organizations.

Our services may include:

• Software development
• Web development
• E-commerce development
• AI solutions & automation
• SaaS development
• UI/UX design
• API integrations
• Cloud & technology services
• Technical support & maintenance

We may collect information that you voluntarily provide to us as well as certain information that is automatically collected when you use our website.

Our website may use cookies, pixels, tags, analytics tools, and similar technologies. Cookies may be used to:

• Maintain website functionality
• Remember preferences
• Understand website traffic
• Analyze user behavior
• Improve website performance
• Measure marketing effectiveness
• Provide a better user experience

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website. Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or tracking technologies.

We may use the information we collect for legitimate business purposes, including to:

• Respond to inquiries and requests
• Provide quotations and proposals
• Understand your project requirements
• Provide and manage our services
• Communicate with clients
• Manage client relationships
• Deliver project communications
• Provide technical support
• Improve our website and services
• Analyze website traffic and usage
• Maintain system security and integrity
• Prevent fraud and abuse
• Send service-related communications
• Send permitted marketing communications
• Comply with legal requirements
• Protect our legal rights and interests

If you engage Tricore for software development, website development, e-commerce development, AI solutions, consulting, support, or other services, we may receive information related to your business and project.

Such information may include technical specifications, business requirements, documentation, credentials, files, datasets, application information, or other materials necessary to provide the agreed services.

We do not sell, rent, or trade your personal information to third parties. We may share information when reasonably necessary with:

Service Providers

We may use trusted third-party providers for website hosting, cloud infrastructure, analytics, email & communication tools, CRM, project management, payment processing, security, and technical infrastructure. These providers may process information on our behalf and are expected to maintain appropriate safeguards.

Business Partners

Where necessary to provide a service requested by you, we may share relevant information with business partners or subcontractors involved in delivering that service.

Legal & Regulatory Authorities

We may disclose information where required by law, regulation, court order, governmental request, or where reasonably necessary to protect our rights, property, users, clients, or the security of our systems.

Business Transactions

If Tricore is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

Our website may contain links, integrations, plugins, or references to third-party websites and services — including analytics platforms, social media platforms, payment providers, communication tools, cloud services, or other technology providers.

We may use analytics and performance-monitoring technologies to understand how visitors interact with our website. Analytics information may help us understand:

• Number of visitors
• Popular pages
• Traffic sources
• User interactions
• Website performance
• Technical errors
• General visitor behavior

Analytics information is used primarily to improve our website, services, and user experience.

If you provide your contact information or otherwise interact with us, we may contact you regarding our services, company updates, technology solutions, or other business-related information where permitted by applicable law.

You may opt out of marketing communications at any time by:

• Using the unsubscribe option included in the communication; or
• Contacting us directly at [email protected].

We take reasonable technical, administrative, and organizational measures to protect information against unauthorized access, use, disclosure, alteration, loss, or destruction. Security measures may include:

• Access controls
• Authentication mechanisms
• Secure communication technologies
• Monitoring and security procedures
• Restricted access to information
• Internal security practices
• Data backup and recovery

Tricore recognizes the importance of protecting confidential business and technical information provided by clients. Where applicable, confidentiality obligations may also be governed by contractual agreements, including confidentiality or non-disclosure agreements (NDAs).

The terms of an applicable client agreement or NDA may provide additional protections beyond this Privacy Policy.

We retain personal information for as long as reasonably necessary to:

• Provide requested services
• Maintain business relationships
• Fulfill contractual obligations
• Maintain appropriate business records
• Resolve disputes
• Enforce agreements
• Meet legal, accounting & tax requirements

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and contractual requirements.

Tricore works with clients and service providers in different countries. As a result, information may be processed, stored, or accessed in countries other than the country where you reside.

Where required by applicable law, we will take reasonable steps to ensure that international transfers of personal information are subject to appropriate safeguards.

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information:

Our website and services are intended primarily for businesses, professionals, and general users and are not directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

We aim to handle personal information in accordance with applicable privacy and data protection laws. Depending on the circumstances and the location of the individual or client, different privacy laws and regulations may apply.

This Privacy Policy does not limit any rights that cannot legally be excluded under applicable law.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, applicable laws or regulations, or how we collect or process information.

When we make changes, we will update this Privacy Policy accordingly. We encourage you to review this Privacy Policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or the way Tricore handles personal information, please contact us:

• Company: Tricore InfoTech Pvt. Ltd.
• Email: [email protected]
• Website: tricoreitsolutions.com
• Phone: +91 73591 25595
• Address: 1st Floor, HN House, Nidhi Complex, Above Stadium Under Bridge, Navrangpura, Ahmedabad, Gujarat 380009

By using our website or submitting information to Tricore, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for specific processing activities, we will obtain such consent separately.

© Tricore InfoTech Pvt. Ltd. All Rights Reserved.